To collect the research material, I was part of a project group that planned and carried out two cases of open co-design events. The cases were part of IDeALL and Elävä Lappi projects, where the methods of service design were integrated into Living Lab activity. I also made interviews and used observation to collect material.
SINCO Service Innovation Corner is used for prototyping services.
In total the users could participate in five different ways, that I described and analyzed. The research was a qualitative case study, that also adapted constructive design research methods.
